Facility Accounts

NRDR facility accounts define the entities from which data are submitted to one or more registries. There are two types of facility accounts in NRDR:

  • A Facility Account defines the site-level information for a location that submits data to the NRDR. Each Facility Account is identified by a unique Facility ID that maps to the site’s physical address and other location information.

  • A Corporate Account is a unique ID associated with one or more facility accounts. Corporate Accounts allow participants to act as the point of contact and manage activities such as payment, updating participation agreements, managing physician lists etc. for multiple physical sites. Every facility is associated with a single Corporate Account and each Corporate Account has at least one associated facility account.



All data submitted to the NRDR are associated with the Facility ID from where the data originated. Data may not be submitted through a Corporate Account.



User Accounts

NRDR users have a single account regardless of how many registries in which they participate or how many different facilities with which they are associated. Each user account has a unique user name and a password for accessing the NRDR portal.


Most users are invited to join NRDR by existing participants, such as Corporate Account Administrators, Facility Administrators or Registry Administrators. The invitation process creates a user account, creates one or more user profiles to define which databases they may access and with what permissions, and sends an e-mail inviting the new user to log in and begin using the NRDR portal.



User Profiles

A user account has one or more roles, or “profiles”, defining their NRDR access 


NRDR User Accounts and Profiles.png

and permissions. In this manner a NRDR user account provides “single sign-on” access, regardless of how many profiles the user has.


There are five main NRDR profiles available for NRDR registries:

  • A Corporate Account Administrator (CAA) has extensive permissions across all subordinate facilities for that account, including managing user accounts, viewing and paying invoices, and adding facilities or signing up for additional registries. An account may have only one CAA active at any one time; adding a new CAA disables access for the existing CAA. A CAA can perform most of the functions of other users, with the exception of viewing detailed facility data. CAAs who need to see detailed data for a facility should have the appropriate Facility Administrator create a new user account and a facility user profile. The CAA does not need to be the director or manager at your facility. However, the person you choose must be able to receive and respond to e-mail notices, process invoices and coordinate users for the account. The CAA serves as the point of contact for all NRDR issues for their associated facilities.


  • A Facility Administrator (FA) has the most comprehensive permissions for a single facility, including managing other user accounts. Only one FA may be active for a facility at a time; consequently, adding a second FA disables access for the existing FA. The FA can manage accounts and data across all registries for that facility. An FA is effectively a “super user” for their facility in that they can perform all functions of Registry Administrators and Facility Users.  The Facility Administrator profile is “facility-based” in that it is linked to a single facility. A user may have the Facility Administrator role across several facilities, with each Facility Administrator profile linked to each facility ID.


  • Registry Administrators are authorized by FAs to manage Facility User accounts. Facilities may have any number of Registry Administrators for each registry in which they participate. Registry Administrators manage Facility User accounts, control access to their given registry, and may perform all functions of a Facility User. Registry Administrators may manage multiple registries for a facility if so authorized by the Facility Administrator.  Registry Administrator profiles are specific to a single facility and registry.


  • Facility Users submit data to registries and may view most reports. Facilities may have any number of Facility Users for each registry in which they participate.  Facility User profiles are specific to a single facility and registry.


  • The Service User profile is for personnel who need NRDR login credentials to submit data to the GRID, LCSR, or NMD registries using web services or to the DIR or IR registries using ACR’s TRIADTM software. This role may be for IT or other personnel who maintain the data connection between participating facilities and the NRDR portal, but otherwise have no need for other permissions.


Below is a summary of the permissions for the most common user profiles (CAA, FA, Registry Administrator, and Facility User roles). Service User permissions are very limited given the nature of the role:


Permission    

Corp. Acct. Admin.

Facility Admin.

Registry Admin.

Facility User

View invoices and account balance

Y




Submit online payment to ACR

Y




Change facility information

Y

Y



Enroll a facility in one or more registries

Y

Y



Invite, update, remove Registry Administrators

Y

Y



Assign Registry Administrators to specific registries

Y

Y



Invite, update, remove Facility Users

Y

Y

Y


Assign Facility Users to a registry

Y

Y

Y


Reset passwords

Y

Y



Invite, update, and remove physicians in physician dictionary

Y

Y

Y

Y

Add, updated, and remove physician groups

Y

Y

Y

Y

Add Physician Group TIN

Y

Y

Y

Y

Add, update, and remove records in patient dictionary


Y

Y

CTC*

Access user dictionary


Y

Y

Y

Submit data (patient forms, exams, etc.)


Y

Y

Y

View aggregate reports

Y

Y

Y

Y

View detailed reports


Y

Y

Y

* CTC Registry Facility Users can add patients indirectly by entering patient information on data collection forms for a new patient. Facility Users may not change or remove patient records.


A sixth user role, Physician User, is specific to the MIPS portal. This role allows physicians to use NRDR’s status as a Qualified Clinical Data Registry (QCDR) to report measures to CMS and fulfill MIPS reporting requirements. A Physician User account and profile are created automatically when a Facility or Registry Administrator adds a physician to their facility’s physician dictionary and designates them as participating in MIPS. Physician Users can access the MIPS Portal to register their participation in MIPS, select their MIPS measures, and submit data to CMS. However, this role does not give Physician Users direct access to registry data; physicians requiring such access need a Facility User or Registry Administrator profile added to their account. More information on using the MIPS Portal can be found under MIPS/CMS Reporting.  Physician Users are independent and not linked to any specific facility or registry.



Switching Between Facilities

Users with profiles linked to more than one facility can switch facility IDs by using the pick-list in the NRDR login banner. By changing the facility ID, users can quickly switch facilities to view reports and work with registries across different facilities.  Facilities are shown in the pick-list with their Corporate Account ID followed by their Facility ID and Facility Name:

NRDR Login Banner - Facility Picklist.png


A user may have a combination of profiles across registries and facilities – e.g. a user may be a Facility Administrator for one facility, and a Facility User for another. If a user has multiple profiles for the same facility, then the greater profile in the hierarchy is applied – e.g. a user with a Registry Administrator and Facility User profile for the same registry and facility would have Registry Administrator rights when logging in.


User profiles are managed through the Manage User Profiles page.