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Cancel Registry or Facility Registration

Remove a facility from a registry, cancel NRDR participation, or restart an inactive facility.

Quick Summary
  • Cancel Registration removes a facility from a specific registry.
  • Cancel Facility Registration withdraws the facility from NRDR entirely.
  • Cancellations take effect immediately.
  • Inactive facilities can be restarted at any time.

Who Can Perform This Action?

Only Corporate Account Administrators (CAA) and Facility Administrators (FA) can cancel or restart facility registrations.

Cancel a Registry Registration

Use this option when you want to remove a facility from a specific registry while keeping the facility active in NRDR.

  1. Go to Facility Management.
  2. Select Facility Information.
  3. Locate the registry you want to remove.
  4. Click Cancel Registration.
  5. Review the confirmation message.
  6. Click Yes to complete the cancellation.

Cancel a Facility Registration

Use this option when the facility should no longer participate in NRDR.

  1. Go to Facility Management.
  2. Open Facility Information.
  3. Click Cancel Facility Registration.
  4. Review the impact message.
  5. Click OK to confirm.
Important:
  • Registry and facility cancellations take effect immediately.
  • The Corporate Account Administrator receives an email notification.
  • Users associated only with the cancelled facility will lose access to the NRDR portal.

Restart an Inactive Facility

If a facility has been cancelled, its status changes to Inactive. You can restart participation at any time.

Steps to restart a facility:

  1. Navigate to Facility Information.
  2. Select the inactive facility.
  3. Click Restart.
  4. Review the Facility Information form.
  5. Update information if needed using the Edit link.
  6. Click Next and complete the application process.
Good to Know: Previously enrolled registries automatically appear when a facility is restarted. To remove a registry, first complete the restart process and then use the Facility Information page to cancel the registry.

Need Help?

Contact NRDR Support if you need assistance cancelling or restarting a facility registration.

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