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Manual Entry: Cancel or restore a Case Form

Cancelling a Case Form


To cancel a Case Form, first use the Search Case link to locate it. Then click the ellipsis on the right side of the page to view the drop-down menu, and click Cancel:

Search case

A confirmation box appears. Enter the reason for the cancellation and click Yes:

Cancel case



Restoring a Case Form


To restore a Case Form that has been cancelled, first use the Search Case link to locate it. Then click the ellipsis on the right side of the page:

Search case ellipsis

Click Restore:

Search case restore

A confirmation box appears. Enter the reason for restoring the form and click Yes

Restore case comment

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